2017 Amazon - Tracking Technology Team Project

EVALUATING EXISTING TECHNOLOGY FOR USE IN FULFILLMENT PROCESSES

The Challenge:
The Amazon Fulfillment Technology (AFT) team challenged the Tauber team to target and define potential defect injection points in Amazon’s outbound supply chain and then develop and implement an integration of hardware, software, and processes that utilize innovative technology in fulfillment operations to prevent the occurrences of targeted defects in the Fulfillment Center (FC), enabling Amazon’s customers to get what they want, when they want it.

The Solution:
The Tauber team aimed to increase process visibility, inventory accuracy, and process throughput and also reduce defects by providing real-time feedback to associates. The team created and tested the implementation of new technologies with the intent of reducing quality defects, increasing productivity, and increasing accuracy, then implemented three proof-of-concept pilots to develop, test, and deploy equipment and processes.

Read the 2017 Amazon - Tracking Technology Team Project Executive Summary in the 2017 SPOTLIGHT! book.

Student Team:
Changqi Dai – MSE Electrical Engineering
Mark (Wenqian) Ma – MSE Industrial and Operations Engineering & MENG Manufacturing Engineering

Project Sponsors:
Bryan Drake – Sr. Manager of Product Management, Amazon Fulfillment Technology
Michael Scott – Sr. Product Manager

Faculty Advisors:
Robert Inman – College of Engineering
Andrew Wu – Ross School of Business


About Tauber Team Projects:

The 2017 Tauber Team Projects resulted in $575 million in savings according to sponsoring company calculations, an average of $18.5 million per project over 3 years.

Each two to three person Tauber Team consists of graduate engineering, MBA, and/or MSCM students. Along with receiving high-level corporate support from the sponsoring company, each team is advised by a College of Engineering and a Ross School of Business faculty member and overseen by a Tauber Institute Co-Director. The projects begin on-site in May and continue for 14 weeks.  Students present the results of their projects and compete for over $40,000 in scholarships at the U-M Tauber Institute's annual Spotlight! event, held each September in Ann Arbor, Michigan.  Spotlight! provides outstanding opportunities for students and corporate partners to establish relationships while exploring innovations in operations and manufacturing.
 
Access Spotlight! book for project details.
2017 Amazon - Tracking Technology
2017 Amazon - Tracking Technology