2017 Amazon Crossdock Team Project

CROSSDOCK INBOUND VISIBILITY AND LABOR OPTIMIZATION

The Challenge:
Optimized labor allocation and hiring decisions are essential to ensuring Amazon meets customer promise. The Amazon Crossdock Tauber team was challenged with providing better visibility of incoming volume, flow, and backlog for upcoming weeks.

The Solution:
The team developed a forecasting method for a pilot location, then initiated a controlled launch and performed validation and testing on the preliminary forecast model. The model was expanded and optimized for Amazon’s entire crossdock network. The team also developed a dynamic dashboard to both visualize and automate the forecasting tool. The server-based dashboard graphically presents actuals and predictions for volume, flow, and backlog over time and provides historical prediction accuracy. The project demonstrated potential savings in both labor hours and costs, ultimately improving operations of the crossdock network.

Read the 2017 Amazon Crossdock Team Project Executive Summary in the 2017 SPOTLIGHT! book.

"Tauber is an absolutely incredible experience and everything about it is worth all of the time that goes into it. The entire process exposed me to new industries, took me to awesome cities, and brought me closer to my EGL classmates!" - Nate Estes

Student Team:
Nate Estes –EGL (BSE & MSE Industrial and Operations Engineering)
Anirudh Saria–Master of Supply Chain Management
Hannah Schapiro–EGL (BSE & MSE Industrial and Operations Engineering)

Project Sponsors:
Sam Eldersveld–Director, Supply Chain Data Science, Supply Chain Execution Paul Stroup–Sr. Manager, Inbound Data Science, Supply Chain Execution

Faculty Advisors:
Yavuz Bozer –College of Engineering M.S.
Krishnan–Ross School of Business


About Tauber Team Projects:

The 2017 Tauber Team Projects resulted in $575 million in savings according to sponsoring company calculations, an average of $18.5 million per project over 3 years.

Each two to three person Tauber Team consists of graduate engineering, MBA, and/or MSCM students. Along with receiving high-level corporate support from the sponsoring company, each team is advised by a College of Engineering and a Ross School of Business faculty member and overseen by a Tauber Institute Co-Director. The projects begin on-site in May and continue for 14 weeks.  Students present the results of their projects and compete for over $40,000 in scholarships at the U-M Tauber Institute's annual Spotlight! event, held each September in Ann Arbor, Michigan.  Spotlight! provides outstanding opportunities for students and corporate partners to establish relationships while exploring innovations in operations and manufacturing.
 
Access Spotlight! book for project details.
2017 Amazon Crossdock team
2017 Amazon Crossdock team
2017 Amazon Crossdock team taken on site